JOIN THE HARMONY HOUSE TEAM
Harmony House is a non-profit organization dedicated to the mission of providing shelter, advocacy and education to survivors of domestic violence. This includes the operation of a 110-bed facility that provides emergency shelter, transitional housing and support services to survivors. Harmony House also provides outreach support services and prevention education services. Harmony House, the first domestic violence shelter in Missouri, employees 25 full and part-time staff and remains the second largest domestic violence shelter in the state. We strive to provide an innovative, engaging and rewarding work environment while fulfilling our mission of breaking the cycle of domestic violence.
If you are a passionate, energetic and responsible individual who is committed to helping survivors of domestic violence make the transition to a life free from abuse, we invite you to submit your application.
Harmony House, Missouri’s largest domestic violence shelter, is hiring for TWO Advocate positions! One full-time, 3rd shift position with working hours from 12 am – 830 am Wednesday through Sunday and one part-time, 25 hours per week, with working hours from 6 pm – 1230 am, Friday through Sunday, and 5 pm – 1230 am Monday. Please email resume to Sunni Nutt, Shelter Director, at firstname.lastname@example.org and/or submit an application at the link provided.
Advocate Job Description:
- Maintaining the security of the shelter at all times; which includes monitoring cameras, viewing security doors to ensure safety of the shelter, viewing cameras to the front door to allow access to the shelter, having visitors sign in and out upon entry into the shelter and monitoring buzz door.
- Ensuring that the Advocate Office is staffed at all times.
- Answering the phone in the Advocate Office, provide advocacy and assistance to crisis/hotline calls, and providing callers with appropriate referrals and information.
- Assisting in crisis intervention and manage crisis situations with callers and residents.
- Properly entering information into Shiftlog and reading emails daily to ensure that effective communication is being carried out among all staff.
- Completing intakes upon client arrival at shelter; familiarizing residents with shelter policies and orienting them to the shelter.
- Assisting the client with developing a safety plan upon arrival in shelter; ensuring the client knows the safety plan before leaving shelter.
- Meeting client needs including handling medicine, setting appointments within the facility, meeting hygiene needs, supplying cleaning supplies, resolving client issues and relaying to case management.
- Completing all required paperwork; babysitting contracts, Apricot database entries, exit paperwork, overnight passes, authorization of disclosure forms, etc.
- Coordinating and completing shelter cleaning.
- Completing a shelter walk-through before every shift and at the end of the shift, assessing the condition of the shelter; cleanliness, maintenance issues, shelter security or hazards in the shelter; communicating concerns to the appropriate staff and resolving issues throughout the shift.
- Training volunteers and interns in the Advocate Office.
- Cleaning rooms and maintaining room turnover according to the room check list system including making all beds, taking out trash, sweeping, mopping, and sanitizing rooms; ensuring the room is set up for the next resident.
- Stocking and organizing supply closet, coordinating with the Donations Coordinator for more supplies, when necessary.
- Reporting repairs or maintenance issues in maintenance log.
- Maintaining client safety and confidentiality at all times.
- Attend trainings and accrue at least 40 initial hours of training.
- Required to attend all mandatory staff meetings.
- Previous experience working with domestic violence survivors or in human services preferred.
- Must have compassion, tolerance, and ability to assist in crisis situations.
- College degree in a related field or High School Diploma with experience equivalent to a college degree.
- Excellent written and verbal communication skills and the ability to work effectively with survivors of domestic violence, staff, volunteers and other community organizations.
- Must have valid driver’s license, a dependable vehicle and insurance coverage. Must be able to work flexible hours as necessary. Must pass a background check.